How private file access works
Uploads are quarantined until their checks succeed. A download request then rechecks the current permission to read the file.
Watch the walkthrough
Who acts: Authorized project uploader or manager; client with published-file access
Go straight to the steps
Playback and accessibility
Use Play or Pause, move back or forward 10 seconds, or restart from the title screen. Tab to a button, then press Enter or Space. Action captions are included in the video, and the complete written steps follow below.
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Select a private attachment
The recording selects a text attachment and shows Upload securely becoming available, without uploading bytes. In production, authorized uploaders may choose PDF, PNG, JPEG, WebP or text up to 20 MiB. Uploading does not publish. Logos use the separate 2 MiB image flow.
Find your project filesInspect a held scanning state
A separate Scan unavailable fixture demonstrates why held files cannot be downloaded or published. In production, refresh processing status and resolve the scanner or storage prerequisite. Never rename an extension or treat an outage as a clean scan result.
Review publication of a clean file
A separately pre-seeded clean private file opens Publish this file? when Publish to client is clicked. No clean scan or publication is fabricated. In your workspace, confirm only if current project viewers should download this exact checked file. Publication is not delivery acceptance.
Inspect removal of access and cancel
On a published file, the recording clicks Make private, reads Remove client access? and cancels. A real confirmed revocation denies new downloads immediately, but cannot recall already downloaded bytes. Clients see only permitted published copies.
Open shared project files
What changes when you finish
Only checked, explicitly published files reach authorized clients. Storage or scan outages stay visible and do not create a false successful upload.
Upload supported files
General attachments accept PDF, PNG, JPEG, WebP and plain text up to 20 MiB. Logos accept PNG, JPEG or WebP up to 2 MiB and 16 million decoded pixels. Logo processing strips metadata and normalizes the image; SVG and executable files are not accepted.
A pending scan is not a successful upload
Type and signature mismatches, malware, unsupported formats and scan outages remain visible non-downloadable states. Do not rename a file extension to bypass a rejection. Preserve the original and resolve the stated problem before retrying.
Publication is separate from attachment
Attaching a file internally does not publish it to a client. Only the permitted published version is available through the portal. A revoked membership or link stops future download requests, although already downloaded copies cannot be recalled.