Solo payment costs, without a percentage fee
Solo has no Moolamochi percentage fee on new client payments. Actual processor fees still apply and are separate from your subscription.
Historical recording: the walkthrough below shows the previous 1% policy and Moolamochi-managed collection. New collections go to your own Stripe account with no Moolamochi percentage fee. The written guidance on this page describes the current policy; earlier payments retain their original fee records.
Watch the walkthrough
Who acts: Workspace Owner or authorized Finance user
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Playback and accessibility
Use Play or Pause, move back or forward 10 seconds, or restart from the title screen. Tab to a button, then press Enter or Space. Action captions are included in the video, and the complete written steps follow below.
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Read your plan’s collection route
Open How clients pay. Every plan collects client payments in your own connected Stripe account, with no Moolamochi percentage fee on new collections; Stripe’s processing fees still apply.
Review payment settingsKeep the client principal unchanged
For Invoice #104, the client principal remains $1,250. New collections have no Moolamochi percentage fee. Do not add a platform-fee surcharge row or use a manual mark-paid bypass.
Review your invoiceInspect the fee record and prepare a refund
The historical recording shows $1,250 principal and the former $12.50 platform fee. New zero-fee collections have net proceeds of $1,250 − S. Missing processor data is not zero. Historical refunds use the fee actually recorded on the original payment. The recording types a $25 refund and reason for review only; it does not submit a refund.
Open payment recordsReview refund and settlement distinctions
The recording opens Confirm refund request without confirming. A customer refund is not complete until Stripe confirms it. Refunds come out of your connected Stripe balance, and bank payouts have their own states. Inspect payout observations and reconciliation cases; Paid does not prove proceeds reached a bank.
Review payout observations
What changes when you finish
The client principal stays $1,250. New collections have no Moolamochi percentage fee; the historical recording retains its original fee evidence. Actual processing and payout observations remain separately visible.
A $1,250 collection example
For a new successful $1,250 payment, the Moolamochi percentage fee is $0.00. If Stripe reports an actual transaction processing fee of S, merchant net is $1,250 − S. S is read from the transaction rather than estimated from an advertised percentage. General platform infrastructure costs are not added as hidden invoice charges.
The money goes straight to your Stripe account
Every plan, Solo included, collects client payments as charges on your own connected Stripe account. Stripe deducts its processing fee there; Moolamochi never holds the funds or forwards them. Your Stripe account sets when its balance is paid out to your bank, so a Paid invoice does not prove the money has reached your bank yet.
Other plans and earlier payments
Enterprise works the same way; its capacity and price are agreed with our team rather than chosen at checkout. No plan takes a Moolamochi percentage fee, and Stripe processing costs still apply. Payments collected earlier through Moolamochi-managed collection keep their original route, fee snapshot and transfer history. Refunds of historical fee-bearing payments retain the proportional fee rebate and actual nonrefunded processing costs; new zero-fee payments have no Moolamochi fee to rebate.
Primary-source references
External providers maintain their own requirements; consult the linked documentation for their current details.